Effective Date: [02/10/2025]
Last Updated: [02/12/2025]
Welcome to Grosbeak Antiques. By accessing or using our website (www.grosbeakantiques.com) and purchasing from our store, you agree to comply with the following Terms and Conditions. Please read these carefully. If you do not agree, please refrain from using our services.
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1. General Information
Grosbeak Antiques is an online antique store that specializes in the sale of vintage and antique items. Our store operates exclusively online with no physical retail location. We strive to provide accurate descriptions of all items, but due to their antique nature, some imperfections may be present.
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2. Order Processing & Shipping
Orders are processed within 3-5 business days after payment is received. We ship within the United States. Shipping costs are calculated at checkout, and tracking information is provided once the order ships.
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3. Returns, Exchanges & Cancellations
Due to the nature of antiques, all sales are final. However, we do offer the following resolution options: If an item arrives damaged, you must notify us within 7 days of delivery with photographic evidence. We will work with you to find a resolution, which may include a replacement (if available) or a full refund. Return shipping costs for damaged items are the responsibility of the buyer unless otherwise arranged.
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Cancellation Policy:
Orders can only be canceled within 24 hours of purchase.
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4. Authenticity & Condition
We guarantee the authenticity of all antiques sold in our store. Each piece is thoroughly researched and examined before listing. Due to the nature of antique items, minor imperfections or signs of age may be present. We make every effort to describe them accurately in the product description.
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5. Payment Methods
At this time, we do not offer direct online payments. If you are interested in purchasing an item, please contact us via
email ([email protected]) or phone (812-803-0774) for assistance. We accept various payment methods, including bank transfers, checks, and other agreed-upon options.
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6. Privacy Policy & Data Collection
We do not share, sell, or rent customer data to third parties. Customer information is used solely for processing orders and responding to inquiries. For more details, refer to our Privacy Policy
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7. Intellectual Property
All images, descriptions, and content on Grosbeak Antiques are the intellectual property of Grosbeak Antiques and may not be copied or used without permission. Unauthorized use of our content may result in legal action.
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8. Business Hours & Contact Information
Our online store is open 24/7 for browsing and inquiries. Customer support is available Monday - Friday, 9 AM - 5 PM (EST).
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Contact us:
Email: [email protected]
Phone: (812) 803-0774
Mailing Address: P.O. Box 1305, Bloomington, IN 47402
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9. Dispute Resolution & Governing Law
In case of disputes, we encourage direct communication to resolve any concerns amicably. This agreement is governed by the laws of the State of Indiana, USA
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10. Updates to Terms & Conditions
Grosbeak Antiques reserves the right to update these terms at any time. Changes will be posted on this page, and
continued use of our site constitutes acceptance of the updated terms. By using our website, you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you have any questions, feel free to contact us.
Email: [email protected]
Hours of Operation:
OPEN 24/7 - Shop Anytime Online!